Connect Professional Services LLC, doing business as ELP Connect ("we," "us"), respects your privacy. This policy explains how we handle information collected through this website and our text messaging program.
Information we collect
Information you share with us by phone, text, or email, such as your name, phone number, email address, date of birth, and coverage needs. If you opt in to text messages, we also record your consent and the date and time it was given. This website does not collect personal information through forms.
How we use information
To respond to your inquiry, help you review ACA and Medicare plan options, schedule appointments, send reminders and account updates, and meet legal obligations.
SMS / text messaging
If you opt in, we use your mobile number only to send the messages you agreed to receive. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing
We do not sell your personal information. We may share information with service providers who help us operate (for example, messaging platforms), only as needed to provide our services, or when required by law.
Security
We use reasonable administrative and technical safeguards to protect your information.
Your choices
You may request access to, correction of, or deletion of your information by contacting us.
Contact
Connect Professional Services LLC
2053 Howard Jones PL, El Paso, TX 79938
(915) 259-2567 · info@elpconnect.com